Safety

The ride you'd want your sister to take.

Verification is the floor, not the ceiling. Every active ride ships with these safeguards by default.

KYC floor

Every member clears Aadhaar, DL, RC and insurance before activation. Re-verified every 6 months.

OTP-start rides

The driver cannot mark the ride started without a 4-digit OTP from your phone.

SOS button

Always-visible SOS pings the RideSetu safety team and your trusted contacts with live location.

Women-only mode

Filter rides where every member — driver and co-passengers — is a verified woman.

Live trip sharing

Share a tokenised live tracking link with family. Auto-expires when the ride ends.

Verified profile photo

Your live KYC selfie becomes your profile photo. No anonymous avatars.

Route preview

Pickup and destination are confirmed on a live map before the trip is accepted.

Auto-complaint triggers

Low ratings or anomalies automatically open a review by the safety team.

Safety promise

We will never let an unverified member into the network. We will never share your phone number with another rider — chat is in-app and PII is redacted automatically. We will never auto-bill or surge-price.

If something feels wrong on a ride, tap SOS. Our team responds within minutes and your trusted contacts are notified instantly.